Adam Safire's Blog

Random thoughts about technology

Posts Tagged ‘Antennagate

Safire recommends dropping Consumer Reports

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After saying that the reason that the iPhone 4 rated the highest of any smartphone they had tested, and Apple agreeing to give away a Bumper with each iPhone 4, Consumer reports is still calling the iPhone 4 a recommended model. Whatever remaining creditability  Consumer Reports had has been completely eroded by their desire to stay in the news and continue to prolong this AntennaGate crap. My recommendation is to cancel subscriptions to Consumer Reports because they obviously have an agenda beyond providing correct reasonable information.

-AS
AdamSafire

Consumer Reports first statement

The Bumper solves the signal-strength problem. So does a piece of duct tape, as we reported earlier, or just being careful how you hold the phone. But these options all put the onus on consumers to solve or pay for a fix. We’re still calling on Apple to provide an acceptable free solution to the iPhone 4’s signal-loss problem.

—Paul Reynolds

Consumer Reports second statement

Consumer Reports believes Apple’s offer of free cases is a good first step. However, Apple has indicated that this is not a long-term solution, it has guaranteed the offer only through September 30th, and has not extended it unequivocally to customers who bought cases from third-party vendors. We look forward to a long-term fix from Apple. As things currently stand, the iPhone 4 is still not one of our Recommended models.

Written by adamsafire

July 17, 2010 at 2:55 pm

The iPhone Antenna Song

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If you bought a iPhone and don’t like take it back…an awesome way to start the Apple press conference today.

-AS
AdamSafire

Written by adamsafire

July 16, 2010 at 9:45 pm

Posted in iPhone

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The iPhone Antenna Song

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If you bought a iPhone and don't like take it back…an awesome way to start the Apple press conference today. -AS

Written by adamsafire

July 16, 2010 at 9:45 pm

Posted in iPhone

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Consumer Reports Bumper fixes AntennaGate

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Check out the video of the test of Consumer Reports test of the iPhone 4 with the bumper installed.
-AS
AdamSafire

Written by adamsafire

July 16, 2010 at 2:58 pm

Posted in iPhone

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AntennaGate Apple denies Bloomberg account

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The Wall Street Journal reported Thursday that an Apple spokesman suggested that the Bloomberg article was based on rumors.

-AS
AdamSafire

On Thursday, Bloomberg News reported that Mr. Caballero had raised concerns about the antenna to Mr. Jobs. In response to the article, an Apple spokesman said, “We challenge Bloomberg BusinessWeek to produce anything beyond rumors to back this up. It’s simply not true.” A spokesman for Bloomberg News said it stands by its story.

As development on the iPhone 4 proceeded, field testing would have been limited because of Apple’s emphasis on secrecy, said people familiar with the matter.

Read the entire article here

Written by adamsafire

July 16, 2010 at 12:47 am

AntennaGate Apple denies Bloomberg account

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The Wall Street Journal reported Thursday that an Apple spokesman suggested that the Bloomberg article was based on rumors.

-AS

 

On Thursday, Bloomberg News reported that Mr. Caballero had raised concerns about the antenna to Mr. Jobs. In response to the article, an Apple spokesman said, "We challenge Bloomberg BusinessWeek to produce anything beyond rumors to back this up. It's simply not true." A spokesman for Bloomberg News said it stands by its story.

As development on the iPhone 4 proceeded, field testing would have been limited because of Apple's emphasis on secrecy, said people familiar with the matter.

 

Read the entire article here

Written by adamsafire

July 16, 2010 at 12:47 am

Chuck Schumer confused jobs with Jobs

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New York Senator Charles Schumer sent an open letter to Steve Job’s about the antenna issue with the iPhone. Read the dribble below if you like.

I am sure that when his staff handed him his agenda this morning  he confused the item to focus on getting people back to work (jobs) with Steve Jobs. He is very busy, it is understandable.   No worries Senator Schumer things are going great in the country. Keep up the great work.

p.s. If Apple releases it, do you really think that most folks will understand the signal formula?
-AS
AdamSafire

July 15, 2010

Dear Mr. Jobs,

I write to express concern regarding the reception problem with the Apple iPhone 4. While I commend Apple’s innovative approach to mobile technology and appreciate its service to millions of iPhone users nationwide, I believe it is incumbent upon Apple to address this flaw in a transparent manner. According to Consumer Reports’ review, released Monday on its website, the iPhone 4’s signal-strength problem is a hardwire glitch triggered by gripping the device in a particular manner. This finding, according to Consumer Reports, “call[s] into question” Apple’s recent claim that the problem is “largely an optical illusion caused by faulty software.” Consumer Reports declined to recommend the iPhone 4 because of this hardware design flaw.

Given the discrepancy between Consumer Reports’ explanation of the reception problem and the explanation provided by Apple in its July 2 letter to customers, I am concerned that the nearly two million purchasers of the iPhone 4 may not have complete information about the quality of the product they have purchased. The burden for consumers caused by this glitch, combined with the confusion over its cause and how it will be fixed, has the potential to undermine the many benefits of this innovative device. To address this concern, I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of the reception problem and make a public commitment to remedy it free-of-charge. The solutions offered to date by Apple for dealing with the so-called “death grip” malfunction-such as holding the device differently, or buying a cover for it-seem to be insufficient. These proposed solutions would unfairly place the burden on consumers for resolving a problem they were not aware of when they purchased their phones.

I also encourage Apple to keep its promise to provide free software updates so that bars displayed accurately reflect signal strength; I further urge Apple to issue a written explanation of the formula it uses to calculate bar strength, so that consumers can once again trust the product that they have invested in.

I look forward to Apple’s swift action on this matter, and once again laud Apple for its innovative efforts and service to millions of Americans.

Sincerely,
Charles E. Schumer

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Written by adamsafire

July 15, 2010 at 8:31 pm

Posted in iPhone

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